Homesoul

FAQ

PRODUCT CARE:

Homesoul recommends the following home care techniques for our products Vintage Kantha Throws: It is preferable to dry clean to preserve the life of your throw. But you may also hand wash or machine wash separately in cold water; machine wash on a gentle cycle. Kantha Cushions : Hand wash separately Vintage Kantha Silk Scarf - Dry clean only Silk Scarf - Dry clean only Shawls - Hand wash only

DELIVERY:

After payment confirmation, we will try to ship your order within 2 business days. Wthin UK : Once order is shipped, you will receive it within 3-4 business days. All orders are shipped Signed for . You can also email us to know status of your order.

Our Return Policy:

All of our items are handmade and Quilts and scarves are made from old recycled sari where small marks or stains are expected.These make up part of their charm. If for some reason, you are not entirely happy with our product , kindly contact us and we will try our best to resolve your problem . For other items : We offer 30 days returns. Kindly remember

  • The item must be returned in a clean, unused and unaltered condition
  • We do not offer return for Customized items.
  • Refund will be initiated once we receive and check the actual condition of item. We subject to refuse return in case we feel items have been used.
  • NOTE : Return charges will be borne by buyer.

WHOLESALE:

If you are a wholesaler, retailer or with a shop, we would love to connect with you and partner together. For more information regarding our wholesale prices, offers and collaboration info,reach us on ipshitasingh@homesoul.co.uk We can also be reached at watsapp number : +44 07557373568 or just fill the below form and we will reach you at the earliest.

Contact Form